Player feedback for Unity teams

Turn player feedback into better games.

Give players a direct line to your team without asking them to leave the game. Collect useful context, triage every conversation and close the loop from one focused workspace.

Create your workspace Explore the API

7 focused API endpoints 1 Unity package 1 managed service

Player inbox Live

Needs attention Player conversations

12 open

Save lost after updateAndroid · v1.8.2 · 2m ago

New

Controller stops respondingWindows · v1.8.2 · 18m ago

Waiting

Suggestion: photo modePlayStation · v1.8.1 · 1h ago

Planned

Alex replied

Thanks — we found the issue and the fix is in the next build.

+Context attachedbuild · platform · device

✓Player notifiedin-game inbox

Built for game teams

UNITYHTTPS / JSONOPENAPI 3.1MULTI-PROJECT

One feedback loop

Everything between “something broke” and “it’s fixed.”

Purpose-built for player conversations — with the context developers need and the workflow support teams expect.

Feedback where players already are

Bug reports, support questions, suggestions and thanks — submitted inside the game, without browser tabs or external accounts.

Bug reportSuggestionSupport

What happened?

My progress disappeared after installing today’s update…

Useful context, automatically

App version, build number, platform, locale, device and OS travel with every conversation.

Version: 1.8.2 (142)
Platform: Android
Device: Pixel 9

A real two-way conversation

Reply from the web workspace. Players receive the answer through a lightweight in-game inbox.

Could you try the new checkpoint?

That fixed it — thank you!

Triage that fits a game team

Priorities, queues, statuses, internal notes and role-based access keep support, developers and project leads aligned.

UrgentWaiting for playerPlannedFixed

One workspace, many games

Organizations, projects and scoped roles make one workspace useful across your whole portfolio.

One managed service. All your games.

Community Support operates the service. Your games connect over HTTPS while your team works from one role-based web workspace.

Your games→Managed API→Team workspace

From setup to signal

A short path from Unity to your team.

1
Add the Unity package
Install the maintained UPM package and import the ready-made feedback panel sample.
2
Connect your project
Use the service URL and project public key from your workspace. No server setup is required.
3
Start the conversation
Players submit feedback; your team triages and replies from the web panel.

Built to integrate

Use the Unity package.
Or make it yours.

Start quickly with the maintained Unity integration, or build your own client plugin for the same managed, versioned HTTP API. The live OpenAPI document always reflects the service contract.

Read the API docs Unity plugin documentation

JSON over HTTPS
Bearer player tokens
Stable `/api/v1` contract

identify-player.sh

curl --request POST \
  https://community.game-mode.dev/api/v1/player/identify \
  --header "Content-Type: application/json" \
  --data '{
    "projectPublicKey": "pk_live_your_game",
    "installationId": "device-installation-id",
    "context": {
      "appVersion": "1.8.2",
      "platform": "Windows"
    }
  }'

200 OK{ "playerId": "plr_…", "playerAccessToken": "pat_…" }

Keep the conversation in the game

Your players are already telling you what matters.

Give every report a place to go — and every player a reason to feel heard.

Create your workspace Log in